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Terms & Conditions

Payment
Payment via the website is required to confirm your order. We accept cheque, cash or Credit/Debit card via Paypal. Cheques should be made out to "The Wedding Parcel".

Safety
As some of our designs may feature small parts that could become detached, our products are not suitable for small children.

Delivery
We aim to deliver your stationery within 2 weeks of the proof being signed off. If we cannot meet our deadlines, we will inform you immediately. The Wedding Parcel cannot take responsibility for late delivery due to factors outside of its control, such as postal strikes. Any damages during transit must be notified to us within 2 working days of receipt of your order. We will not be held responsible for any damages which occur when you post your invitations to your guests.

Privacy
The Wedding Parcel takes every precaution to protect our customers information. Personal information given will only be used to print onto your wedding stationary. Personal details will be not be disclosed to any third parties. Online payments are securely processed by Paypal.

Proofs
It is the responsibility of the client to proof read the text and check the designs. Please check with great care to ensure that there are no typo-s and that the design meets your requirements. Once the proof has been approved, The Wedding Parcel cannot be held liable for any errors. The client will be liable for the costs of correcting mistakes. The client will be liable for the costs incurred should they wish a design change after this proof reading has been approved and work has commenced.

Variations in Design
As all of our stationery is hand-crafted, there will be some slight variation in the final designs.  These are not considered as faults and are an outcome of the manufacturing process, which also adds to the charm of the product.  At the Wedding Parcel, we do our utmost to ensure that all stationery is produced to the highest quality.

Copyright
All copyright for our designs belongs to The Wedding Parcel. This includes the designs, images of the designs and the final product. Designs must not be copied in their entirety or part without prior consent from the copyright owner. Abusers of the copyright laws will be prosecuted. All content, images and text on this website belong to The Wedding Parcel

Returns/cancellation/refunds
Due to all of our stationary being custom made, The Wedding Parcel are unable to refund, exchange or replace delivered goods unless they are faulty. In the unlikely event that any of your products are faulty, please contact us immediately. In the event of a cancellation before the manufacturing process has begun, The Wedding Parcel shall retain the 50 % deposit to cover materials and administration costs. This does not affect your statutory rights.

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