Frequently asked questions
Can I order a sample?
Yes, feel free to order any individual samples from our website. However due to the high volume of requests for samples we do ask that you simply place an order for one of the designs you would like and we will reimburse you should you subsequently place an order.
How do I order?
You can either order your stationery online through this website, over the phone, or during one of our consultations. Once the order is placed, we will contact you and ask for your guest information and the text that you wish to appear on the stationery. At this stage we can create the proofs, to show exactly what the finished product will look like. Once you have approved the proofs, we will begin creating your stationery. We aim to complete and deliver everything within 2 weeks.
I can't see what I want, do you have any other designs?
All of our ranges are designed in house, therefore we can create practically any design you wish, to match your colours and theme. Our creativity knows no boundaries. Contact our designer to discuss your requirements. You can provide as much or as little input as you wish and we can work to most budgets.
Is there a minimum order quantity?
Yes, we do have a minimum order of 10.
What stationery do I need?
This is entirely up to you. Some people just send a Wedding Invitation and ask to RSVP via phone or email. Others like to add a separate RSVP card and directions. We can provide as little or as much as you like and we will provide discounts on large orders.
What are the delivery costs?
We can deliver items within the local Worcestershire area for free. Postal Orders will be sent first class or registered courier for UK mainland orders. Delivery charges will be calculated at the checkout. For international postage, please email us.
What details do I need on my Order of Service?
This should include entrance music, hymns, prayers, readings, the recessional, list of bridesmaids best man, ushers etc. Your church sould have some previous examples to show you, or we can make suggestions.
When do I order Thank You Cards?
You can order them when you order your stationery so you are pencilled in for production. That way, you can approve the text before you go on your Honeymoon and I can make the cards whilst you are away. They will be ready for delivery for when you return so you can post them out to your guests.
Does your stationery include any advertising?
No, unlike many other companies, we will not put any advertising on your designs.
Do you do christening stationery?
Yes we can create fabulous, unique stationery for any event. Give us a call to discuss your requirements!
When should I order my wedding stationery?
We would recommend ordering at least three months before the event, but if you are in a hurry don't worry, we can work to most timescales.
What wording can I put on my stationery?
We offer a selection of example verses, however you can use whatever writing you wish on the stationery. You will just need to email the full details to our designer once your order is placed.
How many invitations should I order?
Generally, one invitation is sent to each household or couple attending the wedding. You can choose to have a few or all of your invitations without a name, to allow for replacement guests. If you need us to produce more invitations after your initial order, this is not a problem. We will keep a copy of your stationery to reprint, with no minimum order restrictions.
Can I include additional information with my wedding invitations?
You may wish to add additional information to your invitations such as directions, hotel details and gift list information. We can add this information to a separate note card, or depending on the length of the text, add it to the invitation. Contact our designer for more information.
When do I send out my wedding invitations?
They should be sent out at least six weeks before the big day, however the sooner you send them the better as there is a lot to organise for your big day!
Who sends out the wedding invitations?
Traditionally, the hosts of the wedding day do this, but these days the bride and groom often will.